MEMBERSHIP TERMS AND CONDITIONS
1. Definitions
(a) Access Pass means your membership card allowing you to enter the Club.
(b) Access Pass Feemeans the Access Pass Fee specified in the Agreement.
(c) Agreement means this membership agreement made between you and Jetts incorporating the documents referred to in clause 2 (b).
(d) Billing Accountmeans the bank account or credit card nominated by you to have your direct debit Membership Fee deducted from.
(e) Clubmeans the Jetts gym as specified in your Membership Agreement.
(f) Club Accessmeans the initial Joining Fee and Access Pass Fee specified in the Agreement.
(g) Club Facilitiesmeans the equipment and facilities at the Club(s) which you are entitled to access according to your Membership Agreement, the details of which can be found at www.jetts.co.th
(h) Club Rulesmean the Club rules as amended from time to time, which are located at the Club or can be found at www.jetts.co.th
(i) DD Membershipmeans a monthly membership, with recurring monthly direct debit or credit card payments.
(j) DD Membership Feemeans the monthly fee payable for the DD Membership inclusive of any Payment Provider fees.
(k) Dishonor Fee means a THB 250 fee.
(l) Fighting Fit Pre-Workout Questionnaire means the pre-workout questionnaire that the member is required to complete prior to using the Club.
(m) Jetts means the entity specified on your Membership Agreement and includes its heirs, estates, agents, representatives, officers, directors, shareholders, successors, affiliates, subsidiaries and employees.
(n) Joining Fee means the fee specified in the Agreement.
(0) Member means the individual who has entered into this Agreement with Jetts.
(p) Membership Agreement means the form provided to you by Jetts requiring you to provide the relevant details to Jetts relating to your membership. This includes but not limited to name, address, and payment card details.
(q) Membership Fees means the fees that are due and payable by you pursuant to this Agreement.
(r) Minor means members under the age of 20.
(s) Paid In Advance (PIA) Membership means Members that have paid in advance according to the level of PIA membership as specified in this Agreement.
(t) Payment Agreement means the Agreement between you and us permitting our Payment Provider to provide the direct debit and credit card payment facilities to you on our behalf in accordance with the Payment Provider’s Direct Debit Service Agreement.
(u) Payment Provider means the payment provider specified from time to time by Jetts.
(v) Payment Provider’s Direct Debit Request Service Agreement means the Payment’s Provider’s service agreement provided to you by Jetts.
(w) Policies means the Jetts membership policies as amended from time to time, which are located at www.jetts.co.th and available at your Club on request.
(x) Privacy Policy means the Jetts privacy policy, which is available at www.jetts.co.th/privacy-policy or by emailing [email protected]
(y) Products means any products that are purchased pursuant to Jetts sale of goods terms and conditions.
(z) Staffed Hours means the hours for the Club, which are located at the entrance to the Club or at www.jetts.co.th, Jetts reserves the right to change the Staffed Hours at any time.
(aa) Written Notice means notice in writing, given in person, by email or post to the parties’ last known address.
2.Terms and Conditions
(a) Your membership is governed by this Agreement.
(b) This Agreement incorporates these terms, the Membership Agreement, the Policies, the Club Rules and the Privacy Policy.
(c) Accepting this Agreement does not automatically entitle you to a membership as your application may be subject to further review by Jetts.
(d) Jetts retains the right, at its sole discretion, to revise the Policies, Club Rules, and Privacy Policy as needed to benefit all members. Jetts will strive to provide at least a 30-day notice via various communication channels to inform all members of any changes.
(e) Jetts holds, so far as a provision of this Agreement is for the benefit of a third-party, that provision on behalf of the relevant third-party.
3. Membership
(a) Nature of Membership Your membership permits you to use Jetts’ premises, facilities, equipment and services as shown and limited by the membership identified.
(b) Change to Details You must provide Jetts with any changes to details, which are relevant to your membership in writing.
(c) All Club Privileges Subject to clause 16, your membership entitles you to utilize “Jetts” branded clubs, as listed on the website, unless specified otherwise in your membership agreement.
(d) Membership Hold Jetts will only hold your membership in accordance with the requirements of the Jetts Membership Hold Policy available at the Club or at www.jetts.co.th
(e) Membership Transfer – Paid in Advance (PIA) A Member may transfer their PIA membership in accordance with the Membership Transfer Policy available at the Club or on www.jetts.co.th
(f) Membership Transfers – Direct Debit (DD) Members who pay monthly can transfer their membership in accordance with the Membership Transfer Policy available at the Club or on www.jetts.co.th
(a) You agree to pay all Membership Fees as set out in this Agreement and agree to be bound by the direct debit terms and conditions as described in the Payment Agreement and the Payment Provider’s Direct Debit Request Service Agreement.
(b) For a DD Membership you must make your payments on a monthly basis in advance.
(c) For a PlA membership, you must pay your membership in advance according to your level of PIA membership as indicated by Jetts to you.
(d) For all memberships you must make payment of the Club Access and pro-rata amount in advance and the balance of the Membership Fees by way of direct debit (or if PIA by way of credit or EFTPOS).
(e) You must provide to Jetts, in the form requested by Jetts, a Payment Agreement authorizing Jetts’ Payment Provider to debit the Membership Fee due for each direct debit period from your Billing Account.
(f) Jetts will endeavor to contact you by phone, SMS or email to inform you of any overdue payments. In the event that Jetts cannot contact you, it will provide you with Written Notice of overdue payments.
(g) A Member will be charged a Dishonor Fee in the event that a monthly direct debit payment is dishonored by their financial institution.
(h) A Member will be charged a THB 750 fee if their Access Pass is damaged or lost and requires replacement.
(i) Additional fees (being bank charges or administrative charges incurred by the Payment Provider) will apply for any overdue or late payments.
(j) If there are repeated failures to meet your payment obligations (other than through the fault of Jetts or its Payment Provider), without prejudicing Jetts’ rights to recover any overdue payments, your membership may be suspended or terminated by Written Notice to you.
(l) Jetts reserves the right to alter the Direct Debit Membership Fees charged to members for use of the club facilities at any time. Jetts commits to making reasonable efforts to provide you with written notice of such changes. The changes will come into effect 30 days after the notice is deemed to have been received by you. We consider the receipt to have occurred 10 business days after the written notice is dispatched. At the end of the 30-day period, you will be deemed to have acknowledged the payment change and to have authorized Jetts and/or the Payment Provider to debit the new amount from your account.
(a) All Members of Jetts must be a minimum of 16 years of age. All Minors must have a parent or legal guardian agree to the terms of this Agreement. All Minors must attend the Club to obtain a membership.
(b) Minors aged between 16-20 years of age must comply with the restrictions outlined in the Membership Age Policy available at the Club or on www.jetts.co.th
(a) Jetts only grants Members, unless otherwise specified in this Agreement, access to the Club. No Member is permitted to bring a non-Member into the Club.
(b) If a member breaches clause 7 (a) of this Agreement, the Member acknowledges that:
(ii) Bringing a non-member into the Club is considered a significant breach of this Agreement, and the Member will be subject to a penalty of 3,000 Baht for each occurrence. Additionally, Jetts retains the right to terminate the membership of any Member who introduces a non-member into the Club.
7. Orientation
(a) It is a condition of this Agreement that you participate in a scheduled Member orientation program.
(b) The orientation focuses on various aspects of the Club including, but not limited to, Club layout, amenities and entry and exit areas.
(c) Jetts may suspend or terminate this Agreement in the event of unsatisfactory completion of the Club orientation prior to the commencement of exercise.
(d) You acknowledge and agree that “Jetts” branded clubs may have different equipment and/or a different layout. You acknowledge and represent to Jetts that you will seek assistance from Jetts personnel before using equipment that is unfamiliar to you.
8. Physical Conditions
(a) It is your responsibility not to use any equipment, which may adversely affect any medical condition.
(b) You hereby represent to your Club and Jetts and their directors, officers, employees, contractors and agents that, to the best of your knowledge, you do not have any physical, medical or other disability or condition which may be affected or aggravated by, or which may result in sickness, injury or death to you as a result of, your use of the Club or its facilities.
(c) If you have any health or medical concerns now or after you join as a Member of the Club, you must discuss them with your doctor before using the equipment or the Club.
(d) You acknowledge that Jetts did not give you any medical advice before you used the equipment, and cannot give you any medical advice after you use the equipment.
9. Fighting Fit Pre-Workout Questionnaire
(a) It is a condition of membership with Jetts that each Member, prior to using the Club, has to complete the Fighting Fit Pre-Workout Questionnaire.
(b) You will not be permitted to use the Club until you have completed the Fighting Fit Pre-Workout Questionnaire.
(c) Jetts reserves the right to restrict, suspend or terminate your membership if Jetts is of the reasonable opinion that you are unfit to utilize the Club on a 24/7 basis. If your membership is restricted or suspended for this reason, your membership will not be reinstated until you provide Jetts with a medical certificate confirming that you are fit to train.
10. Video and Audio Surveillance
(a) For security purposes, Jetts uses video and audio surveillance equipment to monitor the Club on a 24-hour basis.
(b) By accepting this Agreement you acknowledge that by accessing any “Jetts” branded club you will be subject to video and audio surveillance and recording.
(c) Video and audio surveillance is limited to the floor area only, and is not within the bathrooms or assessment rooms.
11. Club Facilities and Equipment
(a) You understand and acknowledge that Jetts purchases or leases the equipment from a third party and therefore does not manufacture any of the fitness or other equipment used in the Club.
(b) You may notify Jetts in writing if there is a failure to provide the Club Facilities in accordance with your Membership Agreement, or if the equipment provided is defective or unsuitable for the number of members and exercise area. Jetts will evaluate the situation and make reasonable efforts to remedy the issue which may include substituting exercises, changing equipment types, or making other adjustments based on availability and practical considerations. Any request for remedy must be reasonable, considering factors such as equipment availability, member usage, and the overall functionality of the exercise area.
12. Liability for Property
(a) You should take appropriate care of any of your personal property which you bring to a Club.
(b) If you cause damage to the Club or any equipment, you are liable to Jetts for its cost of repair or replacement.
13. Cooling Off Period
(a) All new memberships are subject to a cooling-off period of 5 business days.
(b) A request for termination of membership during the cooling off period must be made by Written Notice.
(c) For any membership terminated validly during the cooling off period, Jetts will refund the total of all Membership Fees.
(a) You may terminate your membership at any time, subject to providing Jetts with Written Notice on the following basis:
(ii) If your request for termination is for reason of permanent sickness or physical incapacity and this prevents you from using the Club. Your request must be accompanied by a medical certificate evidencing such permanent sickness or physical incapacity.
(iii) In the event of death, your estate must provide written evidence in the form of a death certificate.
(iv) If you have been injured due to the proven negligence of a Jetts’ employee or faulty exercise equipment, and your request is accompanied by a medical certificate documenting your injury and a description of the incident, you may terminate your membership.
(b) If you terminate your membership for the reasons specified in Clause 15 (a) above, you shall be entitled to a refund of any pre-paid portion of your membership within 30 days of the effective date of termination. The refund will be issued in by check, or deposited into the member’s commercial bank account.
(c) If your request for termination is for reasons other than those outlined in 15 (a):
(2) you must provide Jetts with Written Notice of termination with Jetts processing your termination as follows:
(b) Written Notices received after 5 pm or on a day other than a Business Day will be actioned the next Business Day;
(c) the Member will not incur any financial obligations under this Agreement on and from the date that the Written Notice has been processed and accepted by Jetts and the Member has a right to continue attending the Club until the Member’s pre-paid period expires.
However, please refer to our cancellation policy. You may be required to sign a cancellation form. Please visit your home club and inform our staff in advance regarding membership cancellation.
(2) if you do not renew your PIA membership by the renewal date, your membership will automatically expire.
Membership suspension:
Please refer to our membership temporary suspension policy. Members may be required to notify membership suspension 10 days prior to the cut-off date of the next billing cycle. Kindly note that temporary hold is for one billing cycle each time and a maximum of two times in each calendar year. Any surplus suspension period will incur a fee of THB 450 per month
*PIA is Pay In Advance where the member would pay in advance for a term.
(a) Jetts may restrict your membership, including by limiting access to other “Jetts” branded clubs, at any time on the following basis:
(ii) non-compliance, improper or harmful conduct engaged in by the Member.
(ii) Jetts reasonably suspects that you are engaging in illegal activity in the Club;
(iii) you violate any of the Policies or Club Rules, or violate any part of this Agreement and have failed to remedy such violation within 30 days of receipt of Written Notice unless your conduct constitutes a criminal offense or interferes with the use of services by other Jetts Members in which case advance Written Notice shall not be required;
(iv) your conduct interferes with the use of services by other Jetts Members; or
(v) you are infected with a contagious disease.
(d) Upon termination of your membership by Jetts, you will cease to have access to any Club, and. Any money owing to Jetts when your membership ends, remains immediately due and payable and Jetts will deduct the amount outstanding from any refund which you may be eligible. If there is not enough money to cover the amount owing to Jetts, you must pay the balance of the amount owing.
(e) Upon termination of your membership by your election, you may continue to use the Club for any period that you have paid in advance. You will cease to have access to the Club once any period you have paid in advance expires.
(f) Termination or expiration of this Agreement shall be without prejudice to the rights of each party against the other in respect of anything done or omitted under this Agreement prior to such termination or expiration.
(g) Upon termination of your membership Jetts shall immediately suspend deductions from your Billing Account.
16. Termination and Unauthorised Cessation of Direct Debit
(a) If you terminate the Agreement or stop the automatic debit arrangement in a manner not described in the Agreement, then you may be liable to Jetts for any unpaid fees, or fees incurred by Jetts.
17. Assignment
Jetts may assign or novate its rights under this Agreement at any time without prior consent.
18. Risk Warning
(a) Jetts warns that whilst you are on our premises using our Club and recreational services, you are at risk of suffering physical harm or personal injury including broken bones, soft tissue injuries, joint injuries, permanent disability or death.
These injuries may occur from you:
(ii) being struck by weights;
(iii) colliding with equipment, or other members;
(iv) engaging in strenuous exercise and activities; or
(v) incorrect use of equipment or Club.
(b) You acknowledge that any such injury may result not only from your actions but from the action, omission or negligence of others.
(c) You acknowledge and agree that the above mentioned injuries and potential causes of injuries are not exhaustive, and there are other unknown or unanticipated risks that may result in injury, illness or death.